Frequently Asked Questions FAQ

Common questions

How can I sign up and take the online Virus Awareness Class?

The virus awareness class is established to be taken completely online. Yes, this means that you are not supposed to attend any classes and your physical presence is not required. If you feel ready to start, you can register and begin the course now.

How can I get proof of enrollment?

The verifiable Letter of Enrollment will be emailed to you for free as soon as you successfully sign up for the online virus awareness course. Also, you will be able to download it from our website once you log into your account with us.

Course duration

Can I start and stop at any time?

Yes. You do not have to take your class at once. In fact, the course is completely self-paced. You can start and stop by logging in and out of your account. Your progress will be saved and you will be able to continue from where you left off at any future moment.

Do I have a time limit for course completion?

No. The time frame is set by you. As we completely understand that there are some with extremely busy schedules, we do not find for reasonable to put any limits.

What are the differences between the classes with different duration?

The longer the class program is, the more detailed lectures and exercises it contains. For instance, the 2-hour class is commonly used to meet the court requirements. On the other hand, the 16-hour virus awareness class is our most comprehensive and thorough course.

Click here to find out more about our virus awareness courses.

Do you offer different course durations?

If you happen to need a custom course duration to satisfy your requirements - just email us at

Exams & tests

Do I need to pass any exam?

No. The course does not require you to complete any tests in order to qualify for certification.

Usage of materials & content

Do I need to pay for an additional workbook or any other materials?

No. All the materials are available completely online at no additional charge. You will receive full access to them once you successfully enroll for the’s online program.

Am I allowed to print out the materials?

You are welcome to print out any materials for your personal use.

Course acceptance requirements

Will this online virus awareness course be accepted in my state/county?

Usually, we recommend our course participants to check whether the certificate of completion is accepted in their particular state and county. To get aware of the state-specific information for certificate acceptance, select your home state and county here.

Does the course meet the employer or court requirements?

Usually, yes. Of course, we strictly recommend you to check this out. Once you receive your Letter of Enrollment, submit a copy of it to the court or your employer at the very beginning to ensure that the certificate of completion will be accepted.

Am I about to receive a guarantee that this course will be accepted?

Of course. If anything occurs and the Certificate we provide you with is not accepted for occupational or legal requirements, we will make a full refund back to your bank account as soon as you send us a written proof of decline.


What is the Certificate of completion?

Our online virus awareness program certificate of completion is an official document commonly used by professional virus awareness specialists. The certificate is your legal proof that you have successfully taken the class and includes the following information: your name; date of birth; case number (If it is required by the court); address, phone number, and the class duration in hours or weeks.

When will I receive it?

As soon as you complete the course, we will send you an email with the Certificate attached. You can easily download it and print it out.
What is more, a link from which you can download the Certificate will appear in your account on

What do I need to pay for the Certificate of completion?

Nothing. We provide you the Certificate at no additional charge.


How can I pay for the online class?

We accept payments via Visa, MasterCard, American Express, Discover, Diners Club. Please feel free to enroll and pay with credit cards, debit card and prepaid cards with these logos.


Is the personal information I submit through secure?

Yes. protects your privacy and online confidentiality. Our website uses special encryption in order to protect your personal data. For further information, please refer to our Privacy Policy.

Other languages

Do you provide the virus awareness online course in other languages I could attend?

Unfortunately, at the current moment, our online virus awareness classes are provided only in English. © · 2024